Redesigned the interface for remote monitoring of fire and security systems. Made technical data more intuitive and highlighted anomalies like temperature spikes. Conducted user interviews and delivered a responsive web interface.
Improved information architecture for post-payment flows in the app. Designed a clear, intuitive process that reduced reminders and support cases while increasing customer satisfaction.
Enhanced digital accessibility with focus on onboarding and overall usability. Ran tests with users of varying abilities and proposed design solutions to identified challenges, making the app more inclusive.
Developed an engaging learning app for children with interactive, adaptive content. Provided progress tracking for parents and teachers. Conducted surveys, user interviews, and usability testing.
Created and designed a health-promoting app to motivate young people, including those with mental health challenges, to go outside. Balanced motivation with careful design to avoid cognitive overload.
Created design proposals to simplify the app and service, using existing data to improve planning and usability. Aimed at increasing customer satisfaction by reducing friction in daily use.
